Chief of Staff
London (NW1) / Hybrid
c£60,000 per annum
37.5 hours per week

There when it matters
Sue Ryder has an exciting opportunity as we seek to appoint a Chief of Staff to join our senior leadership team. The Chief of Staff will be a trusted advisor and confidant to the CEO, playing a crucial role in the success of the organisation.

Partnering with the CEO and Executive Leadership Team this role will facilitate key initiatives and decision making whilst ensuring organisational goals are aligned across all departments.
About the role:
This role is a high-level, strategic role responsible for supporting the operations of the executive team, facilitating cross-functional projects, and ensuring that business objectives are achieved.
The Chief of Staff will oversee various aspects of the management and logistics of the Executive’s work, including supporting the Board of Trustees. This includes scheduling meetings and agendas, interactions with colleagues, presentations, and ensuring that executives remain up to date and effective in their roles.

Activities include:
• Supporting the implementation of strategic initiatives, from development through execution, planning timetables for Board meetings, agreeing the schedule under the supervision of the Chief Executive and working closely with the Strategy Team.
• Assisting executive leadership in decision-making and programme management, facilitating planning, timescales, co-ordinating meetings as required
• Reviewing, designing and implementing improvements to organisational procedures and structure to increase efficiency and progress strategic developments and improve workflow throughout the company.
• Work closely with the Strategy Team to provide analysis, insights, and recommendations to the executive team, helping inform strategic decisions.
• Act as a central point of communication between the Chief Executive, Trustees, senior leaders, and external stakeholders, ensuring transparency and clarity and effective liaison with the Director of Communications.
• Identify potential roadblocks, highlight risk, and proactively find solutions to challenges facing the business.
• Work with the Project Management team to produce key performance metrics, tracking that business objectives are met and helping to update the Board as needed.
• Oversee planning and execution of Board and leadership meetings, off-site events, and internal initiatives.
• Liaise with the Director of Risk regarding the risk assessment of new initiatives and business decisions
• Mediate and resolve issues before they reach the executive level, and addressing complex organisational challenges with innovative solutions

About you:

You will have exceptional leadership, business acumen, and problem-solving skills plus the strategic foresight to anticipate challenges and opportunities before they arise.
• Experience in supporting large-scale projects across departments, ensuring timely delivery and alignment with business goals.
• Strong strategic and analytical skills, with the ability to think big-picture while facilitating the details.
• Proven track record of organising and co-ordinating multi-disciplinary teams
• Possess a can-do attitude and a strong desire for efficiency
• A business-minded strategic planner with experience in data analysis and budget support
• Consulting experience with a focus on operations management
• Self-motivated, self-sufficient and highly reliable
• Deep understanding of business operations, with the ability to facilitate change and improve performance across teams
• A proactive, solution-oriented mindset with the ability to foresee challenges and address them effectively.

Minimum Essential criteria:
• Proven experience of Senior management and leadership experience
• Experience of strategy co-ordination across a large, complex organisation
• Experience of Board support and co-ordination, planning meetings and agendas, ensuring compliance
• Proficiency in modern project management tools, Microsoft Office Suite, and data analysis software.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.
Join the team and be there when it matters.