Regional Director of Healthcare Operations – Sue Ryder North East and Yorkshire
Based at both Manorlands Hospice in Keighley and Wheatfields Hospice in Leeds
Salary: Circa £95k + Benefits
Contract Type: Permanent

Lead, Inspire, and Transform Care

In person interviews to take place early/mid May

Are you an exceptional leader with a passion for driving change and delivering high-quality healthcare services? Sue Ryder is seeking a dynamic and visionary Regional Director of Healthcare Operations, to oversee our healthcare service in the North East and Yorkshire and lead our strategy for growth across the region.

About Us

Sue Ryder is a national charity providing expert care for people with life-limiting conditions. We operate across seven regions, working closely with healthcare professionals, local authorities, and voluntary organisations to ensure individuals receive compassionate and person-centred support.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We are there when it matters

The Role

As the Regional Director of Healthcare Operations, you will be at the forefront of our mission, playing a pivotal role in shaping and delivering innovative models of care. You will be responsible for the overall performance, operational delivery, and financial management of your healthcare region, ensuring that services are safe, effective, and continuously improving.

Key responsibilities include:

- Leading and developing a high-performing, inclusive, and compassionate team.
- Driving the implementation of our new PEoLC strategy to create a sustainable and impactful care ecosystem.
- Establishing and maintaining strong relationships with NHS partners, commissioners, and the voluntary sector to enhance service delivery.
- Ensuring financial and operational excellence, meeting regulatory and governance requirements.
- Acting as a visible and inspiring leader, championing our values and mission at all levels.

About You

We are looking for a strategic, results-driven leader with:

- A postgraduate-level qualification or equivalent experience in healthcare or the third sector.
- A strong background in senior healthcare leadership, operational management, and service transformation.
- Exceptional relationship-building and negotiation skills, with a proven ability to influence key stakeholders.
- Financial and strategic planning expertise, ensuring sustainable and high-quality care delivery.
- A commitment to inclusive leadership, fostering a culture of collaboration, learning, and continuous improvement.
- A kind, patient-centred attitude and approach with a strong focus on addressing inequalities, diversity, and inclusion.

Why Join Us?

At Sue Ryder, we offer more than just a job – we provide an opportunity to make a lasting impact. In return for your leadership, passion, and expertise, we offer:

- Company pension scheme
- Continuation of NHS pension (T&Cs apply)
- 27 days holiday - rising to 33 with length of service plus bank holidays
- NHS annual leave honoured (T&Cs apply)
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. 

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org. 

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion

Join us in creating a culture where everyone feels respected, valued, and able to thrive.