Administrator

Administrator
Sue Ryder Wheatfields Hospice
Grove Rd, Headingley, Leeds LS6 2AE
22.5 hours per week (3 days per week)
£12.21 per hour

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We are there when it matters.

About us

Sue Ryder Wheatfields Hospice is in the heart of Headingley, Leeds. We provide expert palliative care at a time when people need this the most. We support you when you are living with a life-limiting condition, and also help your loved ones and family.

We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.

We are able to provide care in our inpatient unit and our CNS team are on hand to visit people and provide care for people in their own home.


About the Job

We are looking to appoint an experienced Administrator to provide our clinical, medical, community and support services teams with general clerical/administrative support. The role will involve working flexibly throughout the hospice, including covering our reception and working on the inpatient unit.

- General administrative duties and dealing with telephone enquiries, which may entail dealing with complex situations
- Inputting of data onto current IT systems and collecting data to produce reports as required.
- Producing documentation using word processing and other software including clinical software packages
- Responsible for providing information to other departments to support their processes including payroll
- Maintaining safe, secure and efficient office systems management and filing and to ensure safe handling of confidential data
- Coordination and attendance of meetings, minute taking and follow up if and when required.
- Ensuring that all relevant paperwork and background papers are prepared and available in advance

About You:

You will have administration experience the ability to be pro-active, organised & flexible in your approach and be able to adapt to various tasks/changing priorities. You will have a good working knowledge of SystmOne & this is highly desirable for this role.

To be successful you will also have experience/knowledge in the following areas:

• Proven experience of working as part of a team and motivating others
• Highly organised, detail-oriented, and methodical
• Working knowledge of common IT applications
• Able to work independently and to deadlines
• Able to work flexibly and committed to learning new skills
• Excellent telephone manner and customer service skills


Benefits

• Enhanced pay for unsociable hours
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.

Join the team and be there when it matters.