Support Analyst Clinical Systems

Support Analyst Clinical Systems
Sue Ryder Thorpe Hall Hospice
Thorpe Rd, Longthorpe, Peterborough PE3 6LW
£37,145.81 pro rata, per annum
16 hours per week (Hybrid with 1 day in Peterborough)

Be there when it matters

There has never been a more important time to provide high quality, specialist end-of-life care to support patients and their families.

Do you want to work within a team that is passionate about high quality healthcare within a hospice setting? If so join our excellent team at St John's Hospice.

About Us:

Sue Ryder Thorpe Hall Hospice is the only specialist palliative care inpatient unit in Peterborough. We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease.

The expert team on our inpatient unit combine specialist medical care for managing pain and other symptoms, with emotional, practical and spiritual support. Our wellbeing and community support team are here to listen too

Our Hospice at Home service is available seven days a week and provides care to patients with a life limiting illness who wish to be cared for at home at the end of their life

About the role:

This role requires you to assist our clinical teams and senior management to develop data capture and reporting mechanisms you’ll also assist with ensuring the collection and analysis of data for the different business units within the Hospice. This is also a great opportunity to help improve our processes to ensure that we drive accurate clinical systems information and demonstrate the positive impact on the services.

Key responsibilities

• Support the implementation of clinical systems to collate and analyse information for local and national bodies’.
• Key relationships include the hospice clinical teams and administrative teams along with the Sue Ryder IT department and local key stakeholders.
• To maintain high quality data, produce and interpret timely and accurate statistical information to inform strategy and operational requirements.


About you:

The ideal candidate will have a strong team work ethic and sense of accountability, accompanied by an ability to manage priorities and ability to support a number of short, medium & long term projects.

Skills need for this role include:

• Strong general administration and organisational skills
• Experience delivering system and procedural training to small groups
• Ability to understand reporting requirements, organise the collation, production of the reports
• Excellent Microsoft Office skills
• Familiarity with clinical related systems would be advantageous
• To be shortlisted for this role, you must be able to demonstrate working knowledge of the clinical system ‘SystmOne’.

Essential minimum criteria:

Previous experience of the use of Information systems with a healthcare provider and/or a NHS environment
Working knowledge of the clinical system ‘SystmOne’.
Ability to reliably commute to Peterborough (once per week)
Educated to GCSE standard (Maths & English)
NVQ Level 3 or equivalent experience

Benefits

· Company pension scheme

· 27 days holiday – rising to 33 with length of service plus bank holidays

· Enhanced maternity and paternity pay

· Enhanced sick pay

· Electric Vehicle Scheme

· Healthcare Cash plan, to claim back costs of routine healthcare

· Death in Service benefit

· Staff discount of 10% on new goods online at shop.sueryder.org

· Structured induction programme and learning and development opportunities.


For more of our employee benefits please visit our website:


www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/


Our commitment to equity, diversity and inclusion


At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.


We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.


As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.


We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.


If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.


Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion


Join us in creating a culture where everyone feels respected, valued, and able to thrive.