Administrator

Administrator
Sue Ryder Leckhampton Court Hospice
Church Rd, Leckhampton, Cheltenham GL53 0QJ
15 hours per week, Monday to Friday
£23874.98 per annum, pro rata


Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

About us

Sue Ryder Leckhampton Court Hospice in Cheltenham is Gloucestershire’s only inpatient unit for specialist palliative care.

We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.

We are able to provide care on our inpatient unit, virtually and in person though our community hub and in people’s home though our Hospice at Home service.

About the job

Our administrators carry out general administrative duties and deal with telephone enquiries.

You will use our current IT systems to input data and produce reports as well as processing incoming and outgoing invoices.

May be responsible for processing recruitment queries by liaising with the recruitment team and ensuring the onboarding process is running efficiently

Coordination and attendance of meetings, minute taking and follow up

Ordering and stock control of delegated areas

About you

You’re an organised and motivated person with a passion for supporting people. Confident in balancing workloads and conflicting deadlines.

With sound IT skills, excellent communication, and a discreet, supportive approach. Flexible, detail-focused, and values-driven, you’re ready to support the admin team to deliver outstanding, inclusive support for patients, families, and colleagues.

Essential Minimum Criteria

Educated to GCSE standard (Maths & English)

Experience of working in administration

Highly organised, detail-oriented and methodical

Working knowledge of common IT applications

Able to work independently and to deadlines

Able to work as part of a team

Able to work flexibly and committed to learning new skills

Excellent telephone manner and customer service skills

Excellent interpersonal skills

Desirable Criteria:

Previous experience in a healthcare, charity, or social care setting.

Benefits

Enhanced pay for unsociable hours (Occasional cover may be needed on weekends)
Company pension scheme
27 days holiday – rising to 33 with length of service plus bank holidays
Enhanced maternity and paternity pay
Enhanced sick pay
Electric Vehicle Scheme
Healthcare Cash plan, to claim back costs of routine healthcare
Death in Service benefit
Staff discount of 10% on new goods online at shop.sueryder.org
Structured induction programme and learning and development opportunities.


For more of our employee benefits please visit our website:
www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/



Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion


Join us in creating a culture where everyone feels respected, valued, and able to thrive.