Healthcare Assistant

Healthcare Assistant
Sue Ryder, St John's Hospice
St John’s Road, Moggerhanger, Bedford, MK44 3RJ
Full Time and Part Time Hours available
£12.21 per hour (plus enhancements and competitive benefits)



Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.



We are there when it matters.



About us

Sue Ryder St John’s Hospice is in Moggerhanger in Bedfordshire. We provide expert palliative and end-of-life care in the hospice and the community. We are here to help you and your loved ones, with everything from pain and symptom management to emotional and practical help.

About the Role

Sue Ryder Healthcare Assistants (HCAs) play a vital role in our Hospices providing essential support to patients, families, and the broader care team. Their work ensures that patients receive compassionate, hands-on care tailored to their physical, emotional, and personal needs, often in their most vulnerable moments.

Duties include but are not limited to

Monitoring the physical and emotional well-being of all clients

Ensuring accurate reporting and documentation

Promoting choice in the delivery of care and support.

Enabling concerns and complaints to be raised freely by the individual and their families

Our Healthcare Assistants work on a rotational shift pattern, including early shifts, late shifts, long days, nights, and weekends. As this role supports a 24/7 service, we are seeking candidates with flexibility to work a range of shifts as required.



About you


We want to hear from dedicated Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they’re highly professional, passionate and dedicated to providing incredible end of life care.

Our ideal candidate will be empathetic, with a genuine passion for improving the lives of those with life-limiting conditions. They should have at least one year of experience working in a Health or Social Care role. While prior experience or a strong understanding of palliative care is highly desirable, we value a commitment to learning and a willingness to develop expertise in this field.



To join us as a Healthcare Assistant, you’ll need:

An NVQ and/or QCF Level 2 qualification is highly desirable

Proven experience of working within a team

Care delivery experience an advantage

Good communication skills

Numeracy and literacy skills

IT skills including accessing and using the internet, email and word



Benefits


Enhanced pay for unsociable hours (30% for nights and weekend, 60% for public holidays)

Company pension scheme

Continuation of NHS pension (T&Cs apply)

27 days holiday - rising to 33 with length of service plus bank holidays

NHS annual leave honoured (T&Cs apply)

Enhanced maternity and paternity pay

Enhanced sick pay

Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals

Staff discount of 10% on new goods online at shop.sueryder.org

Structured induction programme and learning and development opportunities.



For more of our employee benefits please visit our website.



https://www.sueryder.org/jobs/why-work-for-sue-ryder



We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org



https://www.sueryder.org/jobs/equity-diversity-inclusion



If you are having trouble completing this application, please email recruitment@sueryder.org, and a member of our team will assist you.



If you want more than just a job, we want you.



Join the team and be there when it matters.