HR Systems Administrator
HR Systems Administrator
Full Time
Home Based with travel as required (approx. once per month)
£25,500 - £26,000 per annum
There when it matters
Are you an experienced systems administrator looking for an interesting and rewarding role that will make a real difference?
As a Systems Administrator within Sue Ryder’s People Systems team you will provide a customer focused first point of contact to all users of our HR/Payroll System. You will collaborate with employees across Sue Ryder to manage user access requests, and support queries around security management, and basic system set up. Using your knowledge of People Systems, you will investigate issues raised by users, effectively resolve them, and where required escalate to others in the team.
Key Responsibilities
• Provide customer focused first point of contact service for all People system queries and support.
• Proactively investigate and successfully resolve user system issues, escalating complex issues for further investigation to the Systems Specialist, where necessary.
• Maintain security access and profiles, systems configuration and developments; support restructures and change initiatives.
• Support the business through report extraction and provision of key data sets via reporting tools.
About You
This is a really important role for the entire charity. At the heart of it is to be able to provide excellent customer service to all colleagues who need support. Ideally additional skills and experience will include:
• Working with HR/Payroll or Workforce Management Systems. This could be in any capacity across an HR administration, payroll, HR Systems or IT team.
• Excellent communication skills (both written and verbal) including the ability to explain technical things to non-technical people
Essential Criteria
• Experience of providing excellent customer service in a similar type of role
• Attention to detail and the ability to manage and prioritise deadlines.
• Ability to investigate issues through to resolution
• Experience of using software applications including Microsoft packages.
Closing date: 11th June
Interviews: TBC
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction program and learning and development opportunities.
- Access to Employee support program
- and lots more. Please visit our careers website for the full list.
https://www.sueryder.org/jobs/why-work-for-sue-ryder
If you want more than just a job, we want you.
Join the team and be there when it matters.
https://www.sueryder.org/jobs/why-work-for-sue-ryder
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support