Healthcare Assistant

Healthcare Assistant
Sue Ryder, Duchess of Kent Hospice
22 Liebenrood Rd, Reading. RG30 2DX
37.5 hours per week - Variable shifts on a mixed rota basis, long days/nights
£12.21-£12.26 per hour (plus enhancements and competitive benefits)



Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We are there when it matters.


About us

At the Duchess of Kent Hospice in Reading, and through our Day Services in Newbury and Wokingham, we look after people living with life- limiting conditions, and offer support for families too. We provide expert care and support across Berkshire.


About the Role

Sue Ryder Healthcare Assistants (HCAs) play a vital role in our Hospices providing essential support to patients, families, and the broader care team. Their work ensures that patients receive compassionate, hands-on care tailored to their physical, emotional, and personal needs, often in their most vulnerable moments.

Duties include but are not limited to
Monitoring the physical and emotional well-being of all clients
Ensuring accurate reporting and documentation
Promoting choice in the delivery of care and support.
Enabling concerns and complaints to be raised freely by the individual and their families

Our Healthcare Assistants work on a rotational shift pattern, including early shifts, late shifts, long days, nights, and weekends. As this role supports a 24/7 service, we are seeking candidates with flexibility to work a range of shifts as required.



About you

We want to hear from dedicated Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they’re highly professional, passionate and dedicated to providing incredible end of life care.

Our ideal candidate will be empathetic, with a genuine passion for improving the lives of those with life-limiting conditions. They should have at least one year of experience working in a Health or Social Care role. While prior experience or a strong understanding of palliative care is highly desirable, we value a commitment to learning and a willingness to develop expertise in this field.


To join us as a Healthcare Assistant, you’ll need:

An NVQ and/or QCF Level 2 qualification is highly desirable
Proven experience of working within a team
Care delivery experience an advantage
Good communication skills
Numeracy and literacy skills
IT skills including accessing and using the internet, email and word



Benefits

Enhanced pay for unsociable hours (30% for nights and weekend, 60% for public holidays)
Company pension scheme
Continuation of NHS pension (T&Cs apply)
27 days holiday - rising to 33 with length of service plus bank holidays
NHS annual leave honoured (T&Cs apply)
Enhanced maternity and paternity pay
Enhanced sick pay
Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
Staff discount of 10% on new goods online at shop.sueryder.org
Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

https://www.sueryder.org/jobs/why-work-for-sue-ryder


We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org



https://www.sueryder.org/jobs/equity-diversity-inclusion


If you want more than just a job, we want you.


Join the team and be there when it matters.