Warehouse and Logistics Operations Manager

Warehouse and Logistics Operations Manager
Northampton
Full Time
£45,000 - £50,000pa plus competitive reward and benefit scheme

Be there when it matters

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

The Role
Reporting to the Head of Commercial Services and Development the role is responsible for ensuring efficient and effective day-to-day operations in the Sue Ryder warehouse, including inventory management, shipping and receiving, staff management, and process improvement, this role is critical in optimising warehouse workflows, ensuring safety compliance, and meeting productivity goals ensuring that our customers’ needs are put at the forefront of everything we do

About You
• You will have expert knowledge of warehousing and logistics, with extensive experience in warehouse management or logistics in a supervisory/management role
• Ideally you will have ISO 9001 certification or equivalent and Six Sigma certification
• Experience with Warehouse Management Systems (WMS) and other relevant technology
• Excellent leadership, communication, and organisational skills
• Ability to analyse data, identify trends, and make data-driven decisions
• Strong understanding of safety regulations and compliance requirements
• Ability to work in a fast-paced environment and manage multiple priorities

Key Responsibilities
• Oversee all warehouse operations, including receiving, storage, order fulfilment, and shipping, ensuring inventory accuracy through regular cycle counts, audits, and inventory management systems.
• Manage warehouse layout and design to maximize efficiency and space utilization
• Recruit, train, and manage a team of warehouse staff, managing performance and promoting teamwork and productivity.
• Identify, document and implement best practice process improvements to enhance operational efficiency, reduce costs, and improve service levels and develop strategies to achieve operational targets
• Lead initiatives to optimise warehouse technology, such as warehouse management systems and automation.
• Develop and manage the warehouse operations budget, including labour, equipment, and supplies, to include preparing and presenting financial and operational reports.
• Ensure that warehouse operations meet customer expectations in terms of delivery times, order accuracy, and product condition, resolving any issues in a timely and professional manner
• Ability to travel locally and nationally, full driver’s license is desirable

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date: 4th July
Interview date: w/c 14th July

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.
Join the team and be there when it matters.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

If you are having trouble completing this application, please email recruitment@sueryder.org, and a member of our team will assist you.