Are you an experienced proactive shop manager? Do you have the skills and confidence to lead and develop two teams? Do you thrive in a fast paced environment? If so, come and join one of the UK’s most recognisable charities and contribute to the work we do across Sue Ryder.
As our new Satellite Shop Manager you will be responsible for two shops - Northallerton and Thirsk. You will be splitting your time between both shops but your main base will our large Northallerton hub store. You will manage both shop teams of paid and volunteer staff to ensure they receive ongoing support and training to assist you in providing an excellent customer experience. Together, you'll maintain a well merchandised shop that pushes the boundaries and goes above and beyond your customers' individual expectations.
Our shops are one of the most important ways in which we raise money to support people living through the challenges of life-changing illness. So when you work in one, you’re not just helping us to turn a profit – you’re helping to improve the lives of the people we exist to help. Remember that you could often be moving stock – which may involve lifting heavy goods or furniture.
As Shop Manager you will be using your entrepreneurial skills and retail experience to drive business, push sales and achieve targets.
Your responsibilities will include:
• Organise fundraising events to promote Sue Ryder
• Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
• Proactively maintain a well merchandised shop that pushes the boundaries and goes above and beyond your customers' individual expectations
• Manage effective stock processes and embrace new ways of working through the introduction of an Epos operation
• Attend area meetings and assisting at other shops as required
• Embracing changes and development of new IT procedures
Our Shop Managers are vital to our success and by using your retail experience to drive business, push sales and achieve targets you’ll be improving the lives of people with a life-changing condition. Use your entrepreneurial flair to make a difference and we will reward you with career development within our expanding retail business.
To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. Knowledge of fashion, furniture & managing stock for ebay would be an advantage. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can do attitude and a good understanding of financial and IT administration
*Competitive Benefits Package* - including 25 days holiday rising to 30 with service, buy and sell holiday scheme, private pension, staff discount with thousands of retailers, enhanced maternity pay and lots more. Please visit our website for the full benefit list.
A little bit about us... We are one of the largest charity retailers in the UK with over 450 shops. Our highly effective retail operation generates funding so we can continue to provide 2.7 million hours of expert medical, practical and emotional support every year, in our hospices and neurological centres, in people's homes and in the community. Our much-loved presence on high streets across the country - with a range of new and innovative shops, including boutiques, vintage and retro shops, and large format stores, we want to continue drive up the income that our retail operations generate.
This role may require unsupervised time in the shop therefore we are unable to employ persons under the age of 18 under The Management of Health and Safety at Work Regulations 1999
You will be required to attend an Assessment Centre as part of the interview process